Pre-Contractual Information

Seller / Provider Information

Provider: FİMAJOR YAZILIM VE BİLİŞİM TEKNOLOJİLERİ SANAYİ TİCARET LİMİTED ŞİRKETİ, Evliya Çelebi Mah. Sadi Konuralp Cad. Nejat Eczacıbaşı No: 5, 34433 Beyoğlu/İstanbul, Türkiye (İstanbul Trade Registry No. 36676-5; MERSIS No. 0388079100100018; Beyoğlu Tax Office, Tax No. 3880791001), operating the PhiWebs platform at phiwebs.com. Email: sales@phiwebs.com. Telephone: +90 212 909 96 33. PhiMajor Solutions is the trading name of this company; the two names refer to the same legal entity.

Essential Characteristics of the Service

The service is the PhiWebs subscription plan or marketplace product selected by the consumer during checkout. The essential characteristics, scope, and duration of the selected plan or product are displayed on the checkout screen before the order is confirmed.

The service is used through a current web browser (Chrome, Edge, Safari or Firefox) and an internet connection; no software installation or special hardware is required. Access is limited to the subscription plan assigned to your account and the plan’s usage limits are applied at account level; beyond that, no digital rights management restricts the use of the content.

Price and Payment

The total price, inclusive of all taxes, is displayed at checkout before the order is confirmed. Payment is collected electronically through our payment provider (iyzico). Subscriptions are billed monthly on a recurring basis: each billing period is charged in advance, and the subscription renews automatically at the end of each period unless cancelled.

As there is no physical delivery, no shipping or delivery charge applies.

Right of Withdrawal (14 Days) and Exceptions

The consumer has the right to withdraw from the contract within 14 days without giving any reason, by notifying the Provider through the contact channels stated above.

Under Article 15 of the Distance Contracts Regulation, exceptions apply to digital content and to services whose performance begins with the consumer's express consent before the withdrawal period expires; in such cases the right of withdrawal may not be exercised to the extent provided by law.

MODEL WITHDRAWAL FORM — To: FİMAJOR YAZILIM VE BİLİŞİM TEKNOLOJİLERİ SANAYİ TİCARET LİMİTED ŞİRKETİ, Evliya Çelebi Mah. Sadi Konuralp Cad. Nejat Eczacıbaşı No: 5, 34433 Beyoğlu/İstanbul, Türkiye · Email: sales@phiwebs.com · Telephone: +90 212 909 96 33. — I hereby give notice that I withdraw from the contract for the supply of the service below. Order date: … · Order number: … · Subscription plan: … · Consumer’s name: … · Address: … · Date: … · Signature (only if this form is sent on paper): …

Complaints and Disputes

For complaints and objections, the consumer may apply to the Consumer Arbitration Committees or the Consumer Courts in Türkiye, within the monetary limits determined each year by the Ministry of Trade, in the place where the consumer resides or where the transaction was made.

Contract Term and Renewal

The subscription runs on monthly billing periods and renews automatically at the end of each period. The consumer may cancel at any time; cancellation takes effect at the end of the current billing period, and access continues until that date. Following account closure, account data is retained for 30 days before deletion, subject to legal retention obligations.