Privacy Policy

Introduction

PhiWebs ("we", "our", or "us"), a product of PhiMajor Solutions, Istanbul, Türkiye, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Information We Collect

We may collect personal information that you voluntarily provide when you register for an account, subscribe to our newsletter, contact our support team, or participate in surveys or promotions. This may include your name, email address, company name, and billing information.

We also automatically collect certain usage data when you access our platform, including your IP address and browser type, device information, the pages you visit and features you use, and the time and date of your visits.

How We Use Your Information

We use the information we collect to provide and maintain our services, process transactions and send related information, send administrative information and updates, respond to inquiries and provide support, improve our platform and develop new features, monitor and analyze usage patterns, and protect against fraudulent or illegal activity.

Data Sharing

We do not sell your personal information. We may share your information with service providers who assist in operating our platform, with business partners where you have given your consent, and with legal authorities where required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

If you believe you have found a security issue affecting PhiWebs, please report it to security@phiwebs.com.

Your Rights

Depending on your location, you may have the right to access your personal information, correct inaccurate data, request deletion of your data, object to the processing of your data, and request data portability. These rights arise under the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, the EU General Data Protection Regulation (GDPR).

Authenticated users can request a copy of their personal data from the Account → Privacy & Data page. We aim to fulfill export requests within 24 hours; the legal maximum under the GDPR is 30 days. Once your bundle is ready, you will receive an email with a download link valid for 30 days.

We retain your personal data for as long as your account is active and as needed to provide the service. Following account closure, account data is retained for 30 days before deletion, unless a longer retention period is required by law (for example, for billing and tax records).

Cookies

We use cookies and similar technologies to operate the platform and, with your consent, to understand how it is used. For details on the cookies we set and how to manage them, see our Cookie Policy or use the "Cookie preferences" link on our site. You can also control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at kvkk@phiwebs.com. Address: PhiMajor Solutions, Istanbul, Türkiye. [TO BE COMPLETED ON LEGAL REVIEW: full registered address.]